At Hometowne Energy we take being your energy supplier seriously and always welcome feedback. more»

2019 Testimonial- Nighttime Service

I just wanted to say thank you very much to the Service Department (Lynda), technicians and the propane delivery driver that took care of me the night I ran out of propane. I felt terrible that they had to come out on such a cold night around 9pm but they were all very courteous and helpful and filled my tank more»

2018 Fuel out

Hometowne Energy Thank you for having a Brockport phone number for your service. Not just a “bla-bla-bla-dot com”, that I am unable to use!   Thank you for the pleasant lady who answers.   Saturday, October 20, with the outside temperature at 44 degrees, my house was cold. (at my age , anything under 70 degrees is cold) When I more»

2017 Testimonial- Office Staff

Lisa, Just wanted to say thank you for your listening to me, your understanding + help most of all.  This is what makes your company Great. Can’t say enough for what you did for us. Sincerely, Ann Thomas more»

November 3, 2016 SERVICE

Hi, I just wanted to let you know what a great experience I had with Tim helping me to think through my new tank placement and heater size and efficiency. Tim’s excellent knowledge about the many issues faced by homeowners helped me make the best choices moving forward. Then, Nick who came today to set the new tank and do more»

2.20.2015 Testimonial- Dispatch

Attention:  Sales Comments I wanted to take a minute to let you know that you have a great and concerned employee. Your Westside Dispatcher, Steve Ingraham. has assisted me out with my propane needs many times this winter. I live in an area that has a driveway that is hard for your drivers to get into to deliver my propane more»

October 29, 2013

Donald E. Wiegand Jr.  10/29/13 Comments: I recently had to replace my Bradford White water heater in my home. After checking on the internet to do some price shopping, I made the decision to go with my propane supplier Hometowne energy. As it happened on Saturday evening, I did not want to contact Hometowne on the weekend for the fear more»

August 13, 2013

Attention: Marketing Comments- We had our oil furnace serviced on Monday the 11th by Bill. Just wanted to say he did a great job. We requested him because he fixed our furnace 3 years ago after the service rep from another company really messed things up. He was very professional then as he was yesterday. He answers all questions, is more»

Testimonial Letter

January 10, 2012

Hometowne Energy, I just want to say thank you for the service I received on Christmas Day. The response time was awesome and the technician was fantastic. You can imagine what we felt waking up to a “cold” house on Christmas morning! Thank you all again for your outstanding customer service. You are all very much appreciated and I just more»

Testimonial Letter

July 15, 2011

Hi Chris, Just a note regarding the installation of my new TEMPSTAR heating and air conditioning units ………………. done by Mitch, Bill, and Alan. I must say all three of these men represented the highest degree of professionalism. They were very much concerned with my needs ……….. respectful of my home and my property. They even went as far as taking off their shoes as more»

Testimonial Letter

January 26, 2011

Hi Lynda … my name is Sharon Ryan and we had a problem with the motor for our furnace this morning. You found a new one and Bill installed it … but it sounded strange so he went through everything and found a problem, that he proceeded to remedy. Thanks for your help and the extra steps that Bill took for us. I more»

Testimonial Letter

January 24, 2011

Hometowne Energy, We want to thank you for the very helpful installer who came to install our propane tank. He was very helpful and worked with us and guided us on the best way to fix our heater. Sincerely, Child Evangelism Fellowship View Original Letter more»

Testimonial Letter

January 24 2011

To The Fabulous People at Hometowne Energy: We are a new customer to Hometowne Energy and we could not be happier. Your service has surpassed all other companies we have dealt with. You can take great pride in your employee because they are a huge asset to Hometowne. We have felt the good old kindness, respect and quality that is hard to find more»

Testimonial Letter

March 1, 2010

Just wanted to let you know how great a job Bill Barber is doing for your firm. I work out of town, had a furnace failure last week, (not my first), and Bill did a spectacular job at making my wife comfortable with having in the home, was professional, carefully explained things to her and handled the repair quickly. All in all, more»

Testimonial Letter

November 12, 2008

Mitch came today to clean our furnace – he did a great job. He was personable, cleaned up the area after he was finished- a wonderful asset to your company – we would like him to handle all furnace issues for us. Thank you, Yuskiewicz Family View Original Letter more»

Testimonial Letter

August 23, 2005

Dear Mr. Andrews: Hometowne Energy just finished installing central air conditioning in our home. We wanted to take this opportunity to thank you and all of your associates for a very pleasant experience. From the first phone call answered by Lynn, (who remembered me from years ago) to the final work done by Shawn and Ed yesterday, everyone was responsive to all of our more»

Testimonial Letter

May 26, 2005

My wife and I want to take this opportunity to express our appreciation for the prompt good service we have received from you over the past months. We tell our friends about you and encourage them to contact you whenever they are in need of repairs or service. Thanks again. Sincerely, Rev. Robert H. Mowatt Albion View Original Letter more»